Business Solutions
Connecting the world, shipping goods to over 220 countries
PCS Logistics is a pioneer in adopting Open management and Agile management models, placing both customer experience and employee empowerment at the center of every decision.
We believe that a happy, empowered workforce is the foundation of dedicated, empathetic service that adapts flexibly to real customer needs. It is our employees who shape every customer experience.
An excellent customer experience at PCS is not just a step in the service process. It results from a customer-centric system built on listening, empathy, and real-world adaptability.
Each touchpoint at PCS is thoughtfully shaped with care, ownership, and a spirit of improvement rooted in our belief that true customer satisfaction is the most lasting value any service can offer.
Customer centric approach
Every department at PCS is dedicated to optimizing the customer journey at each touchpoint, always ready to adapt and respond promptly and effectively to real customer needs.
Employees are the core
We don't follow the traditional top-down management approach. Instead, we build an empowering bottom-up model that supports and entrusts our employees.
EMPLOYEES
Empowered to innovate, take initiative, fostering holistic development and enhancing individual capabilities.
FUNCTIONAL OPERATIONS
Drives autonomous operations and clear accountability with a strong focus on efficiency, ongoing innovation and customer centric experience.
STRATEGY & VISION
Crafts the vision, shapes the culture and steers PCS toward resilient growth and agility in a dynamic market.
MESSAGE
FROM THE CHAIRPERSON
PCS began its journey with the aspiration to build an organization truly grounded in love, wisdom, and happiness, where every individual is given the opportunity to grow, develop fully, and live a fulfilling life.
To realize this vision, PCS has chosen a more challenging yet meaningful path by applying the Open Management model: “People at the heart. Operated with kindness. Developed through humanity and high performance.”
The PCS working environment is built on fairness, where every voice is valued, knowledge flows freely, and differences are respected. We stand beside each team member on their journey to affirm self-worth and become stronger, more fulfilled versions of themselves.
For customers and partners, PCS delivers more than logistics, we deliver trust. Each shipment carries connection, care, and the full value entrusted by the sender to the recipient.
Looking ahead, PCS will continue growing alongside Vietnamese businesses, reaching global markets and contributing to a society that is better, more prosperous, and greener every day.
Engage directly with our Executive Board to co-develop strategic logistics solutions and deliver exceptional customer experiences beyond expectations!
Since day one, PCS has continuously strived to build a strong, marking each milestone with purpose and earning its place as a trusted partner in the logistics industry.
Year
2010
Founded PCS Logistics in Hanoi, branch in Ho Chi Minh City.
Year
2011
Direct flights launched to Japan, Hong Kong, Singapore.
Year
2012
Expanded Vietnam-Japan routes to industrial parks nationwide.
Year
2014
Direct flights launched Hanoi/Ho Chi Minh City to Seoul, South Korea. Established PCS Trans.
Year
2015
Established PCS POST in Hanoi.
Year
2017
Opened PCS Logistics branch in Tokyo, Japan. Joined the Skynet international express network.
Year
2018
Introduced Oregon-Hanoi/Ho Chi Minh flights.
Year
2019
Launched PCS POST in Ho Chi Minh City. Opened PCS Logistics representative office in Seoul, South Korea.
Year
2024
Founded PCS Ecommerce.
