Fulfillment services in the USA allow Vietnamese businesses to penetrate the American market rapidly. PCS Logistics provides comprehensive warehousing solutions in strategic states to solve the "last mile" delivery puzzle efficiently. By handling professional order processing and optimizing operational costs, we ensure your business gains a competitive edge in global trade.
1. What Are Fulfillment Services in the USA?
Fulfillment services in the USA refer to the e-commerce order completion process taking place directly within the United States. The entire logistics workflow is executed on behalf of the seller from A to Z.
A standard fulfillment cycle includes the following operational activities:
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Import and Storage: Goods are received from suppliers and imported into the US warehouse system, where products are counted and stored safely awaiting sale.
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Order Processing: The system receives order information generated from online sales channels, prompting warehouse staff to pick the correct products according to the order request.
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Packing and Labeling: Products are carefully packed using specialized protective materials, and packages are labeled with full recipient information.
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Shipping and Delivery: US domestic carriers collect the goods and deliver them directly to the buyer, with the delivery journey updated continuously for all parties to track.
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Returns Management: The service includes receiving and processing orders returned by customers, helping close the e-commerce order lifecycle.
2. PCS Logistics Provides Fulfillment Services in the USA
PCS Logistics implements diverse warehousing operations to serve sellers in the US. Customers can use the full package or select partial services depending on their needs.
2.1. Inbound and Storage Services
PCS Logistics executes professional inbound and storage processes in the US. After importation, goods are classified and arranged into specialized shelving areas. The modern barcode management system helps determine exact product locations. All warehouses meet strict standards regarding security and fire prevention, allowing businesses to be completely assured about asset safety during storage.
2.2. B2C Order Processing Services
The warehouse team performs picking and packing for individual orders as they arise. The packing process strictly adheres to product protection specifications and package aesthetics. PCS Logistics provides diverse packing materials to suit the characteristics of each cargo type. Every package is thoroughly checked before labeling to ensure the highest accuracy, minimizing error rates and enhancing recipient experience.
2.3. Amazon Preparation Services
PCS Logistics provides labeling and packing services strictly following Amazon FBA requirements. Goods are technically processed to ensure the most favorable FBA inbound conditions. This service helps sellers avoid violations of the platform's strict warehousing regulations. The technical team understands Amazon's complex packing standards to support customers, saving businesses significant time and effort compared to manual processing.
2.4. US Domestic Shipping Connection Services
We connect directly with major carriers such as USPS, UPS, and FedEx. Goods are delivered to final buyers across all 50 US states. The automated technology system compares and suggests the most optimal delivery plan regarding cost. PCS Logistics commits to rapid delivery times to meet online shopping demands, and customers can track the shipping journey transparently right on the order management system.
2.5. Returns Processing Services
The warehouse in the US receives orders returned by customers or failed deliveries. Products are thoroughly inspected for actual condition to decide whether to restock or dispose of them. PCS Logistics sends detailed image reports so sellers have a basis to propose handling plans. This process helps businesses control return rates well and minimize financial loss, while professional return handling also helps maintain store reputation on platforms.
3. Processing Time for Fulfillment Services in the USA
Processing speed is a key factor creating the efficiency of US fulfillment services. PCS Logistics always strives to shorten timeframes to bring the best experience to buyers.
Our timeline commitments include:
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Inbound Processing Time: The warehousing process is carried out on the same day after goods clear customs. Staff count and update quantities on the system immediately, making goods ready for sale on e-commerce platforms after just a few hours.
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Order Processing Time: Orders are usually processed completely within 24 hours of receiving the command. Those arising before the cut-off time will be packed and sent within the day, with automation helping minimize delays in internal processing.
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Domestic Delivery Time: Average delivery time in the US takes only 1 to 3 business days. Customers in major states often receive goods very quickly, which is much faster than shipping directly from Vietnam.
4. Quotation for Fulfillment Services in the USA
Fulfillment service costs are calculated transparently based on actual incurred activities. Customers can easily estimate the budget based on the general formula below.
Total Cost = Storage Fee + Order Processing Fee + Domestic Shipping Fee + Other Fees
The specific fee components are defined as follows:
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Storage Fee: This cost is based on the actual space that goods occupy at the US warehouse. The unit calculates by cubic meter volume to ensure fairness for all customers.
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Order Processing Fee: This is the fee for personnel performing the picking and packing of finished products. The rate will vary depending on the number of products in an order.
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Domestic Shipping Fee: Sellers need to pay the US domestic shipping rate to the carrier to deliver goods to the final buyer. The price depends on the package weight and the distance to the receiving address.
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Other Fees: These costs only arise when there are special requests from the seller, such as typical fees for relabeling or processing returned goods.
5. Fulfillment Service Process in the USA at PCS Logistics
The operational process is optimized into 4 closed and professional steps. Tightness in every stage helps ensure accuracy and speed for the entire system.
Step 1: Import and Storage in the USA
Goods from Vietnam are transported and imported directly into the US warehouse system. Staff proceed to count quantities and check the external condition of products. Actual inventory data is updated on the management system immediately, and goods are arranged in specialized storage areas to ensure absolute safety.
Step 2: Order Processing and Packing
The system automatically receives orders from the business's online sales channels. Warehouse staff perform picking and packing according to required specifications using specialized packing materials to protect products best. Shipping labels are applied fully and accurately before leaving the warehouse.
Step 3: Connecting with Shipping Carriers
PCS Logistics helps connect orders with reputable domestic shipping partners in the US. Businesses will enjoy preferential rates thanks to large shipping volumes. The system automatically suggests the most optimal carrier regarding cost and speed. Tracking codes are updated continuously to help sellers monitor the journey easily.
Step 4: Inventory Management and Returns
The system supports managing inventory fluctuations and processing product return requests. Goods returned to the warehouse are checked carefully to decide on restocking or disposal. Detailed reports help sellers grasp the actual business situation, and the support team is always ready to resolve arising incidents quickly.
6. Core Values When Using PCS US Fulfillment Services
PCS Logistics always strives to become a reliable partner for Vietnamese businesses. We build trust through market understanding and a dedicated service spirit, ensuring customers receive the most practical benefits for sustainable business development.
Businesses can consider cooperation based on the following values:
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Extensive Network of 16 Warehouses: Warehouses are distributed in strategic states like California, Texas, and New Jersey. Prime locations help optimize domestic transport time and costs.
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Professional Multi-Platform Processing: PCS Logistics supports Amazon FBA, TikTok Shop US, Etsy, and eBay. The service includes SKU classification and labeling according to each platform's standards.
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Super-Fast US Domestic Delivery: Delivery time to recipients takes only 1 to 3 business days. This speed ensures an excellent shopping experience and high accuracy.
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Legal and Import-Export Support: We support procedures such as Import Entrustment, FDA registration, and DUNS registration. PCS Logistics handles difficult items well, such as food, cosmetics, and household goods.
7. Important Notes When Using Fulfillment Services in the USA
Customers need to adhere to strict regulations to ensure smooth operations. Thorough preparation helps avoid legal risks and unnecessary incurred costs.
Please pay attention to the following regulations:
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Product Certification Documents: Goods imported into the US need full origin documents. Special products like food or cosmetics must have FDA certification.
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Packing and Labeling Specifications: Product packaging must comply with US size and labeling standards. Incorrect information on packaging can lead to goods being refused entry.
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Prohibited Goods List: Sellers need to clearly understand the list of items prohibited from transport or storage in the US. We refuse to serve types of goods that violate the law or cause danger.
Fulfillment services in the USA provided by PCS Logistics are the key to unlocking the American market. We commit to bringing the most optimal and economical operational solution for businesses. The professionalism of PCS Logistics will be a solid launchpad for your success. Contact PCS Logistics immediately to receive detailed advice on warehousing services in the US.
