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Dedicated ePacket Service to the USA
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ePacket service introduction
PCS’s ePacket Service stands by Vietnamese businesses as they go global, delivering products swiftly, safely and reliably.
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Connecting Vietnamese products to the world with ePacket

ePacket is PCS’s dedicated international shipping service designed for e-commerce, helping your lightweight orders reach over 154 countries quickly and reliably.

This is the top choice for online sellers seeking to expand into global markets while maintaining cost efficiency and a seamless delivery experience.

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Outstanding value of ePacket PCS service
PCS knows how challenging it can be for online sellers to handle and ship orders internationally. That’s why we offer ePacket, a service designed to make every step easier, from fast delivery and export procedures to the final customer experience.
Swift and reliable delivery
Fast delivery times in key markets, with optimized routes to the US in just 6–8 days and to the EU in 9–12 days.
Flexible export solutions
Partnering with businesses through flexible export support, FDA licensing assistance, IoR solutions and streamlined processes every step of the way.
Market-savvy insights
Stay ahead with timely and accurate market updates, ensuring a reliable and seamless information flow for customers.
Smart systems for efficiency
A dedicated order management platform, an automated sorting system and route optimization help process orders efficiently.
Trusted local partners
PCS proudly partners with USPS to deliver clear, trusted shipping labels, seamless door-to-door delivery and total customer confidence elevating your experience
Dedicated customer care
Our team closely monitors each order, handling any issues swiftly and ensuring that every step is managed with care and attention.
ePacket shipping regulations
To ensure that the ePacket shipping process runs smoothly and efficiently, PCS provides clear guidelines on product conditions, weight and standard dimensions.

Product conditions

Accept a wide range of items, including: clothing, dry cosmetics, supplements, batteries, magnets,...plus extra checks & fees for special goods, specific items.

No taxes apply to shipments to the US, AU,...and similar markets

Shipments to the EU, CA, Asia require declared values above $0 for customs clearance (taxes may apply based on item type, declared value, quantity,..).

Rates vary by zone and are listed in the zone chart. Only deliverable countries are listed, non-deliverable destinations are excluded:

  • Small parcel line: Maximum weight: 2kg/parcel
  • Medium parcel line: Maximum weight: 30kg/parcel
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Size requirements

Small parcel: Maximum dimensions 60cm; (L + W + H) kept within 90cm.

Medium parcel (2M or 3M depending on the zone)

  • 2m: Maximum length of one side 1.05m; maximum length of one side + Girth (2*W + 2*H) kept within 2m
  • 3m: Maximum length of one side 1.05m; maximum length of one side + Girth (2*W + 2*H) kept within 3m

Weight requirements

Small parcel: for items under 2kg (50g, 100g, 200g); rounded to the nearest 0.1kg or 0.05kg.

Medium parcel: for items from 0.5kg to 30kg (500g, 2kg, 3kg), rounded to the nearest 0.5kg.

Medium parcel apply to oversized items that exceced small parcel limits

Volumetric weight: (Length x Width x Height) (cm)/5,000

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Service price quote
Save on shipping costs with PCS’s ePacket service your tailored solution for cross-border e-commerce orders, offering flexible pricing by gram and by route.
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Optimize every gram, maximize your profits

Meets e-commerce platform delivery timelines, helping your shop maintain performance and reduce operating costs by up to 40%.

Fast consultation, 1-on-1 support

Transparent and accurate pricing

Every business has its own operational needs, and every quote at PCS is a tailored solution designed to match your real-world requirements. PCS is always ready to listen and stand by your side.

Frequently Asked Questions
PCS has compiled some frequently asked questions about weight, item types, and ePacket shipping routes to help you stay informed and confident when using our service.
What are the weight and size limits for ePacket?
ePacket is suitable for parcels from 50g up to 30kg, offering flexible solutions for both individual sellers and e-commerce businesses.
Which countries can I ship to with ePacket?
What types of items can I send with ePacket?
Does ePacket offer door-to-door delivery?
How can I track my ePacket shipment?
Need more help?
The PCS team is always ready to answer your questions quickly and clearly.
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