Pharmaceutical Shipping Services in Vietnam

Pharmaceutical shipping services in Vietnam are witnessing a surge in demand as the market expands and quality requirements become increasingly stringent. Ensuring drugs are stored and transported according to GSP–GDP standards is not only a mandatory regulation but also a decisive factor in a pharmaceutical company's reputation. As a specialized logistics unit in the pharmaceutical industry, PCS Logistics provides safe, transparent, and comprehensively controlled shipping solutions, helping businesses peace of mind when distributing products to pharmacies, hospitals, and consumers nationwide.

1. What Are Pharmaceutical Shipping Services?

Pharmaceutical shipping (pharma logistics) is the process of receiving, preserving, transporting, and delivering pharmaceutical products under strictly controlled conditions to ensure the quality, stability, and safety of the drugs.

This service encompasses the following key activities:

• Transporting finished drugs includes prescription drugs, OTC drugs, health supplements, vaccines, and medical biologicals.

• Transporting pharmaceutical raw materials involves moving ingredients to manufacturing plants.

• Distributing to pharmacy systems covers delivery to major chains like Pharmacity, Long Chau, as well as hospitals and clinics.

• Delivering cold chain pharmaceuticals requires maintaining temperature ranges of 2–8°C, 8–15°C, or 15–25°C.

• Providing domestic express drug delivery can be arranged according to fixed routes or on-demand needs.

Pharmaceutical shipping is not merely about moving goods; it requires a standardized process from packing, preservation, and temperature monitoring to quality control documentation. This is an important foundation for pharmaceutical companies to build a transparent and safe supply chain.

2. The Importance of Shipping Services in the Pharmaceutical Industry

Currently, the Vietnamese pharmaceutical industry is growing strongly, with a market value estimated to reach 7.51 billion USD by 2025 according to Stellapharm. The country currently has over 60,000 private pharmacies, accounting for about 85% of the retail drug market share, along with the rapid expansion of modern pharmacy chains such as Long Chau with nearly 1,800–2,000 stores, and Pharmacity and An Khang with hundreds of points of sale nationwide.

In this context, pharmaceutical shipping services in Vietnam meeting GSP–GDP standards become a mandatory factor to ensure drug quality remains unaltered throughout the circulation process. Proper transportation not only protects user safety but also helps businesses maintain legal compliance and uphold brand reputation in the market.

With specialized operational capacity for the pharmaceutical sector, PCS Logistics provides transparent, stable, and standard-compliant shipping solutions, helping businesses ensure product quality, optimize costs, and expand distribution networks effectively nationwide.

3. Pharmaceutical Shipping Services at PCS Logistics

With GSP–GDP standard operational capacity and experience cooperating with large pharmaceutical enterprises, PCS Logistics provides a comprehensive pharmaceutical shipping ecosystem, meeting the diverse needs of pharmacies, hospitals, manufacturing plants, and pharmaceutical retail chains.

3.1. Distribution to Pharmacies, Clinics, and Hospitals

With a wide network across the country, PCS supports businesses in distributing pharmaceuticals to more than 60,000 private pharmacies nationwide, along with an increasing system of public and private hospitals and clinics. The service meets both fixed-route delivery needs (daily/periodic schedules) and orders arising from sales batches or distribution campaigns. This helps pharmaceutical companies optimize sales activities and ensure goods are always present at the right time at retail points and medical facilities.

PCS Logistics implements a GDP-standard delivery process while providing full reconciliation documents, delivery minutes, and operational reports as required by the business. With a specialized fleet and real-time tracking system, PCS ensures finished drugs, health supplements, and medical supplies are transported safely, to standard, and on schedule.

Regarding transit time, PCS commits to delivering according to the time requested by pharmacies and medical facilities. For inner-city areas of Hanoi and Ho Chi Minh City, goods are delivered within 24 hours. For inter-provincial routes, the time ranges from 1-2 days, depending on the distance and actual operating conditions.

3.2. Transporting Raw Materials for Manufacturing Plants

This service is suitable for drug manufacturing plants, herbal processing facilities, and pharmaceutical ingredient importers needing to transport goods from ports, bonded warehouses, or partners to production areas. This is a crucial stage in the pharmaceutical supply chain, demanding precision and absolute compliance with preservation.

PCS provides solutions for transporting pharmaceutical raw materials in all forms—from powder and semi-finished products to excipients—with preservation conditions meeting factory standards. The service includes receiving goods from ports/warehouses, specialized transportation upon request, and controlling cargo status in real-time, ensuring raw materials are always in optimal condition before entering production.

Transit time is optimized for each region, taking 1-2 days for intra-region transport, while inter-region transport takes 2–4 days, ensuring the production line progress is not interrupted.

3.3. Fast Drug Delivery to Consumers

PCS Logistics' fast drug delivery service is built specifically for self-distributing pharmaceutical manufacturers as well as distributors expanding e-commerce channels to bring genuine products to consumers quickly, safely, and to standard.

The service includes express and instant delivery in major cities, meeting same-day delivery requirements, while also operating suburban and inter-provincial routes. PCS Logistics commits to optimal delivery times for online pharmaceutical distribution channels. In major cities, express delivery orders are delivered within 24 hours. For suburban and inter-provincial routes, delivery time is only 1–2 days.

3.4. Transporting Pharmaceuticals to Central Warehouses

This service targets manufacturing pharmaceutical companies, importers, and the system of central warehouses and distribution centers (DC) of pharmacy chains. The goal is to ensure a stable flow of goods from the factory to the distribution warehouse, serving storage and redistribution needs according to plan.

PCS implements large shipment transportation (LTL/FTL) using a specialized fleet. Additionally, the operations team ensures delivery at the right time according to the slot of each central warehouse, minimizing waiting time. All delivery documents are strictly managed according to GDP standards, serving the inspection and compliance work of the pharmaceutical industry.

Regarding time, PCS provides intra-region delivery schedules within the day or the next morning, and inter-provincial/inter-regional delivery within 1–3 days depending on warehouse location and shipment scale. PCS Logistics is a trusted transport partner of many pharmaceutical companies when distributing goods to the central warehouses of major pharmacy chains such as Pharmacity, Long Chau, and An Khang due to our deep understanding of receiving processes, time slots, and quality control standards of each system.

3.5. Pharmaceutical Fulfillment Services

PCS Logistics' pharmaceutical Fulfillment service is designed specifically for manufacturing and distributing pharmaceutical companies wanting to optimize warehouse operations, reduce costs, and improve order processing speed. The GSP-standard warehouse system ensures drugs are stored under correct conditions, fully complying with requirements for temperature control, cargo zoning, and quality safety.

The PCS Fulfillment solution includes essential services such as storage under standard conditions, inventory management by batch/expiry date, accurate quantity control, and standardized picking and packing according to SOP. All are combined with a professional delivery system, helping businesses shorten order processing time and ensuring products reach pharmacies, central warehouses, or consumers in the best condition.

Thanks to the synchronous integration between storage, order processing, and delivery, PCS Fulfillment services help pharmaceutical companies optimize the entire logistics chain, reduce internal operational burdens, and focus resources on market development and sales growth.

4. Standards in Pharmaceutical Shipping at PCS Logistics

PCS Logistics strictly adheres to pharmaceutical standards to ensure the quality, stability, and integrity of drugs throughout the transportation process.

Our standardized system includes the following elements:

• Compliance with GSP – GDP Standards: PCS fully applies GSP for warehousing activities and GDP for distribution and transportation activities. The process is built according to the requirements of the Ministry of Health and international standards.

• Standardized SOP in the Entire Delivery Process: All delivery stages, from packaging inspection and document reconciliation to handover at the receiving point, follow standardized SOPs. This process helps limit risks and ensures drug quality is not affected during operation.

• Specialized Vehicles and Modern Tracking Equipment: The PCS fleet meets GDP standards. Continuous tracking helps detect any deviations in time and handle them immediately to ensure pharmaceutical safety.

• Traceability and Quality Control Records: Each shipment is fully recorded from receipt to final delivery, allowing for transparent traceability. PCS provides quality control records, temperature reports, and delivery minutes as requested by the business.

PCS Logistics ensures pharmaceuticals are always transported under optimal conditions. This is the foundation helping PCS become a reliable partner of pharmaceutical companies in all distribution and logistics activities.

5. Quotation for Pharmaceutical Shipping Services

The total cost of pharmaceutical shipping at PCS Logistics is determined transparently based on a general formula. Businesses will pay costs including freight along with related surcharges, depending on preservation requirements and the specifics of each shipment.

Total Cost = Shipping Freight + Incurred Surcharges (if any)

The cost components are defined as follows:

• Shipping Freight: The rate is calculated based on transport distance, actual or converted weight/volume, delivery frequency, and GDP standard delivery requirements.

• Incurred Surcharges: These are objective costs outside the scope of PCS Logistics, such as waiting costs for loading/unloading at the warehouse, out-of-hours delivery surcharges, or unexpected operational requests from the receiving point. PCS commits not to arbitrarily generate fees and will notify the business transparently before implementation.

Businesses can contact PCS Logistics to receive a detailed quote customized to periodic transport needs, specific routes, or distribution campaigns. PCS also applies preferential policies for pharmaceutical companies with large shipping volumes or long-term contracts.

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PCS Logistics

PCS Logistics

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6. Pharmaceutical Shipping Process at PCS Logistics

The pharmaceutical shipping process at PCS Logistics is built according to GDP standards to ensure product quality is always maintained stably from the starting point to the final delivery point.

The workflow involves the following steps:

• Step 1 involves Receiving Requests. PCS receives order information from the business, including product documents, item lists, storage conditions, delivery/receipt locations, and specific operational requirements.

• Step 2 covers Pickup and Condition Checking. After receiving the shipment, the operations team checks the packaging condition, temperature conditions, expiration dates, and accompanying documents, and classifies goods into suitable transport groups.

• Step 3 is Standard Packing Support. Goods are packed according to pharmaceutical industry SOPs, using insulated boxes, control labels, seals, and handling instructions during delivery to ensure compliance with quality standards.

• Step 4 involves Transport and Route Tracking. The shipment is transported by specialized vehicles; the PCS team monitors the route continuously and updates the transport status in real-time for the business.

• Step 5 is On-Site Delivery. Delivery staff reconcile documents, check seals, and proceed to hand over according to the GDP process to ensure the accuracy and safety of the goods at pharmacies or hospitals.

• Step 6 concludes with Document Completion & Reporting. PCS provides full delivery minutes, related documents, and end-of-period reconciliation reports, helping businesses transparently control the entire transportation process.

7. Reasons Pharmaceutical Companies Should Choose PCS Logistics

PCS Logistics is the top choice for pharmaceutical companies thanks to our standard-compliant capacity system and practical operational experience.

We offer distinct advantages including:

• Achieving GSP – GDP Standards: PCS Logistics strictly complies with GSP standards in storage and GDP in transportation, ensuring pharmaceuticals are always preserved in optimal conditions. Every process is strictly controlled, helping maintain drug quality throughout the journey from warehouse to delivery point.

• Deep Understanding of the Pharmaceutical Industry: With many years of experience serving large pharmaceutical companies, PCS masters the operating procedures of pharmaceutical central warehouses and nationwide pharmacy chains. The specialized team clearly understands strict requirements regarding documents, temperature control, and delivery times.

• Specialized Fleet: PCS possesses a GDP-standard fleet and a real-time journey tracking system. All drivers and operating personnel are trained according to pharmaceutical industry SOPs, ensuring correct process handling in all situations.

• GSP Standard Warehouse System: The PCS pharmaceutical warehouse is clearly zoned by product group. Import-export processes are standardized according to SOP, ensuring transparency and traceability.

• 24/7 Support: PCS monitors orders continuously and proactively updates status to businesses, ensuring all incidents are handled promptly. The customer care team operates 24/7, accompanying you throughout the entire operation process.

With 15 years of experience in domestic and international transport, along with a pharmaceutical industry-standard operating system, PCS has accompanied many large and reputable pharmaceutical enterprises such as Dai Quang Pharmaceutical Company, Delap Pharmaceutical JSC, An Phat Xanh Plastic JSC, Lychee JSC, and more.

8. Important Notes When Shipping Pharmaceuticals at PCS

When using pharmaceutical shipping services at PCS Logistics, businesses need to note several important requirements to ensure the operation process takes place correctly and safely.

Please pay attention to the following:

• Provide Full Origin & Quality Verification Documents: Businesses need to prepare invoices, documents, COA, or related papers for PCS to reconcile and ensure goods comply with pharmaceutical industry regulations throughout transportation.

• Pack According to Carton/Pallet Standards: Goods must be packed properly to ensure safety during loading, unloading, and transportation. PCS also provides palletizing support services according to pharmaceutical SOPs to optimize safety and limit damage.

• Types of Goods PCS Logistics Accepts: PCS currently transports finished pharmaceuticals and pharmaceutical raw materials under ambient temperature conditions. For special groups such as vaccines or products requiring cold storage, PCS is perfecting the system and will deploy it in the near future to fully meet business needs.

If your business is looking for safe, standard-compliant, and flexible pharmaceutical shipping services in Vietnam, please contact PCS Logistics today to get detailed advice and a quick quote within 24 hours. Our team of specialists is always ready to accompany you and build the most suitable transport plan for your needs.